Privacy Policy

Welcome to Allianz Market privacy policy

Allianz Market respects your privacy and obliges to protect your personal data. This privacy policy will inform you about taking care of your personal information while visiting our website and inform you about your privacy rights and the procedure of protection your rights under the law. Read the policy carefully, please. You agree to the terms of this privacy policy by continuing to use our site and submitting personal data to us.


This privacy policy aims to provide you with information about how Allianz Market collects and processes your personal data when you use this website. It is of great importance that you read this privacy policy in conjunction with any other privacy policy or fair handling notice that we may provide in certain cases where we collect or process personal data about you, so that you know how and why we use your data. This privacy policy is an appendix to other notices and is not aimed at cancellation of them.


Commerzgroup International LTD, 8 Copthall, Roseau Valley 00152, The Commonwealth of Dominica, registration number CD531/21 is the controller and bears responsibility for your personal data (collectively referred to as Allianz Market, “we”, “us” or “our” in this privacy policy). We have appointed a Data Protection Officer (DPO) who is responsible for matters related to this privacy policy. Please contact the DPO at this email address [email protected] if you have any questions about this privacy policy or any requests to exercise your rights.


We review our privacy policy regularly and update it from time to time. We will notify you via email or website if the changes are significant. The last update of this version was on 01.11.2019.

It is of great importance that the personal information we hold about you is accurate and up-to-date. Please inform us if your personal information changes during our relationship.


This website may contain links to the websites, plugins and applications of the third party. By clicking on these links or enabling these connections third parties may collect or share data about you. These third party websites are out of our control and we are not responsible for their privacy statements.


Personal data is any information about a person which helps to identify this person. It does not include data on the person whose identity has been deleted (anonymous information) and is only used to help us provide effective services on this website. We track the use of this website using cookies.

We may collect, use, store, share and transfer personal types of personal information about you, which we have grouped together as follows:

  • Contact information i.e. your name, title, including your business address that you provided to us, telephone number, mobile phone number and email address, KYC \ AML documents.
  • Information on marketing and communication, which includes your preferences for receiving marketing materials as well as your communication preferences;
  • Usage Data includes information about how you use our website, cash, cookies;
  • Aggregated data includes statistical or demographic information for any purpose. It can be obtained from your personal data, but are not considered personal information by law, as this does not either directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users, who access a specific feature of the website.


We may collect personal information about you in different circumstances, including the moment of providing it to us, for example by contacting us to receive marketing services or by subscribing to content such as our newsletters. When you use our website, use cookies and subscribe to receive personal information from us; or When your organization offers its services to us. In some cases, we collect personal information about you from a source of a third party.


We will only use your personal information if permitted by law, in the following circumstances: in case of your consent by explicitly allowing us to process your personal information for a specific purpose, where we need to use it to fulfill a contract that we are about to conclude or have conclude with you, if it is necessary for our legitimate interests (or the third party`s interests), and your interests and fundamental rights do not take precedence over these interests. Where do we need to fulfill a legal obligation.


We can only use your personal information for the following purposes: managing and administering business relationships of your organization with Allianz Market, including payment processing, billing and support services; providing marketing consultations or other services or things that you may request, including online services or solutions as you or your organization may instruct or request, to analyze and improve our services and communications with you; to monitor and evaluate compliance with our policies and standards; for any purposes associated with and / or auxiliary to any of the above or any other purposes for which your personal information was provided to us. We may process your personal information also for the following purposes if you have explicitly given us your consent: to communicate with you through your approved channels to keep you updated with the latest marketing developments, announcements and other information about Allianz Market services, events and projects; Customer surveys, marketing campaigns, market analysis, other promotions or events; or Collecting information about your preferences to create a profile of the user in order to personalize and improve the quality of our communication and interaction with you (e.g., by tracking newsletters or website analytics).


We are committed providing you with choices regarding the use of certain personal information, especially in the areas of marketing and advertising. We may use your identification, contact information, technical data, usage and profile data to get an idea of what we think you might want or need, or what might interest you. This is how we decide which products, services and offers might be of interest to you (we call this marketing). If you have requested information from us or purchased services from us, you will receive marketing communications from us, and in each case you have not waived from receiving these marketing communications.


You can solicit us to stop sending marketing communications to you at any time by contacting us at any time. If you waive from receiving these marketing communications, this will not apply to personal information provided to us as a result of purchases of product / service or other transactions.


A cookie is a small file of letters and numbers that we place on your computer upon your consent. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with the best experience when browsing or using our website, and also allows us to improve our website. We provide detailed information about cookies and the procedure of their management in our Cookie Policy. If you deactivate or refuse from cookies, please note that some parts of the website may become inaccessible or not work as expected.


Unless we reasonably believe that we need to use personal information for another reason and that reason is compatible with the original purpose, we will only use it for the purposes for which we collected it. Please contact us, if you would like an explanation of how the processing for the new purpose is compatible with the original purpose. We will notify you and explain the legal basis that allows us to use your information for unrelated purposes. Please take it into account that we may process your personal information without your knowledge or consent in accordance with the above rules, if required or permitted by law.


We may have to transfer your personal information to the parties listed below for the purposes indicated in the table in the relevant paragraph above: Internal Third Parties: other companies in our group that are located in the EU or worldwide. External third parties: service providers, partners and subcontractors from the EU or worldwide, professional consultants from the EU. Third parties to whom we may sell, transfer or combine parts of our business or our assets. As alternative, we may try to acquire other businesses or combine with them. The new owners may use your personal information just as set out in this privacy policy, if a change happens to our business. We require all third parties to respect the security of your personal information and treat it in compliance with legislation. We do not allow using your personal information to our third party service providers for their own purposes and only allow them to process your personal information for definite purposes pursuant to our instruction.


The information you provide to us as part of the services offered to you through this website, may be transferred to countries outside the European Union (“EU”). For example, this can happen if any of our servers are located in a country outside the EU from time to time. These countries may not have similar laws for data protection. You agree to transfer, storage or processing your personal information by submitting it. If we transfer your information in this way outside of the EU, we will take steps to ensure that appropriate security measures are in place to ensure that your privacy rights continue to be protected as it is envisage by this Policy. Your information may be transferred outside the EU to provide you with these services if you use our services from outside the EU.


We will take appropriate technical and organizational measures to keep secrecy of your personal information and secure pursuant to our internal procedures covering the storage, disclosure of and access to personal information. Personal information may be stored in our personal data processing systems, in our contractors' systems, or in paper files.


We will only store your personal data for as long as is necessary to achieve the purposes for which we collected it, including for the purpose of meeting any legal, accounting or reporting requirements. We take into account the amount, nature and confidentiality of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data and the purposes for which we process your personal data to determine the appropriate storage period for personal information, and we may achieve it in other ways and in accordance with applicable legal requirements. In some cases, you can ask us to delete your information: for more information see the Request for deletion section below. In some cases, we may make your personal information anonymous (so that they can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without your further notification.


We will respect your legal rights to your data. We will, to the extent permitted by law, notify you at once about any requests we received from you to exercise your following rights

  • Right to receive information

We publish this Privacy Policy to keep you updated on what we do with your personal information. We are aimed to be transparent in how we use your information.

  • Right to get access

You are entitled to access your information. If you would like to access the personal information we hold about you, please contact our Data Protection Officer.  Right to correction

You have the right to ask us to correct your personal information if the information that Allianz Market holds about you is inaccurate or incomplete. If this information has been transferred to a third party with your consent or for legal reasons, we must also ask them to correct the data. If you need to correct your information, please contact our Data Protection Officer.

  • Right to deletion

This is sometimes called the "right to be forgotten." If you would like us to delete all of your personal information and we have no legal basis to continue processing and storing it, please contact our Data Protection Officer.

  • Right to restriction of processing

You have the right to ask us to restrict the way we process your information. This means that we are allowed to store the information, but not to process it. We store enough information so that we can respect your request in the future. If you like to restrict the processing of your information, please contact our Data Protection Officer.

  • Right to data portability

Allianz Market must allow you to receive and reuse your personal information for your own purposes across different services in a secure and reliable way, without affecting the usability of your information. If you need information on how to transfer your data to another location, please contact our Data Protection Officer. This right only applies to personal information you`ve provided to us as Data Controller.

  • Right to object

You are entitled to object to the processing of your information by Allianz Market, even if it is based on our legitimate interests, the exercise of official powers, direct marketing (including data aggregation) and processing for statistical purposes. Please contact our Data Protection Officer, if you would like to object.

  • Right to revoke consent

If you consent to the processing of your data, but later changed your mind, you have the right to revoke your consent at any time and we will stop processing your personal information. If you wish to revoke your consent, please contact our Data Protection Officer. You can contact us through one of our preferred contact methods if you are still looking for more information.